REFUND POLICY

Thanks for shopping at boss-ecig.com.
If you are not entirely satisfied with your purchase, we’re here to help.
we provide original products directly from the manufacturer to your home door, and we don’t ship any product before we carefully check its status to make sure you will get the exact same product you ordered typically to its image and all descriptions.

Returns

1- You have 30 days to return/replace any device from the date you received it.
     – To be eligible for a return, your device must be unused and in the same condition that you received it.
     – Your device must be in the original packaging.
     – Your device needs to have a receipt or proof of purchase. 
2- You have 7 days to return/replace any liquid product from the date you received it.
     – To be eligible for a return, your product must be unused and in the same condition that you received it.
     – Your product must be in the original packaging.
     – Your product needs to have a receipt or proof of purchase. 
Once we receive your item, we will inspect it and notify you that we have received your returned
item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund as a credit coupon you can use anytime on our website.
You will receive the credit within a certain amount of days. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us

If you have any questions on how to return your item and about our Refund Policy contact us or, please feel free to email us at [email protected].  

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